Please enable JavaScript in your browser.

fltech - 富士通研究所の技術ブログ

富士通研究所の研究員がさまざまなテーマで語る技術ブログ

The AI Tool for Experiencing Customer Aggression: Supporting the Acquisition of Appropriate Response Skills through the Integration of AI and Social Psychology

Hello, this is Yoshioka from Converging Technologies Laboratory of Fujitsu. We conduct research and development by integrating Fujitsu's AI technology and behavioral science, psychology, and more. Today, we are pleased to introduce our newly launched the AI Tool for Experiencing Customer Aggression, which supports the acquisition of response skills to customer harassment through interactions with AI avatar.

Please refer to the link below for the rest of the article. blog-en.fltech.dev